ForeSee Results

ForeSee Results

Customer experience management platform that collects Voice of Customer data through post-visit surveys and session feedback. ForeSee scripts trigger targeted surveys based on behavioral rules to measure satisfaction, loyalty, and task completion.

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Overview

ForeSee Results (now part of Verint) is a customer experience analytics platform that collects Voice of Customer feedback through targeted on-site surveys. It measures visitor satisfaction, task completion, and loyalty metrics.

What This Script Does

The ForeSee script monitors visitor behavior to determine when to trigger a survey invitation based on configurable rules (page count, time on site, exit intent, sampling rate). It sets cookies to track whether a visitor has been invited, has completed a survey, or should be excluded from future invitations (loyalty timer). When triggered, it renders a survey invitation overlay and, if accepted, loads the full survey questionnaire. The script collects survey responses along with session context (pages visited, referrer, device type) and sends this data to Verint's analytics platform.

Consent & Compliance

  • Consent Category: Analytics / Functional
  • Cookies/Storage: Sets multiple cookies including survey state, invitation tracking, loyalty timers, and sampling cookies. These are non-essential cookies used for analytics measurement.
  • GDPR/ePrivacy: Requires consent. ForeSee sets non-essential cookies to track visitor behavior for survey targeting and stores survey participation state. The behavioral monitoring and cookie setting require consent under ePrivacy Directive.
  • CCPA: Survey response data combined with session context constitutes personal information collection. Visitors should be informed of this collection.

Should You Block This Without Consent?

Yes. ForeSee sets non-essential cookies and monitors visitor behavior to trigger surveys. While the surveys serve a customer experience purpose, the underlying behavioral tracking and cookie setting require consent. Block the script until analytics/functional consent is obtained.

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Consent Categories

Analytics
Functional

Also Known As

ForeSeeForeSee ResultsVerint ForeSeeVoice of Customer surveyCX survey toolpost-visit survey tool

Industries

Computers Electronics and Technology

Tracked Domains (1)

foresee.comAnalytics

Frequently Asked Questions

Does ForeSee Results require consent for on-site surveys?

Yes, consent is typically needed. ForeSee Results collects analytics and functional data through behavioral monitoring and targeted surveys. It sets cookies to track survey invitations, completions, and exclusion timers. Under GDPR and ePrivacy, this behavioral tracking and cookie usage requires visitor consent.

What cookies and data does ForeSee collect from visitors?

ForeSee monitors visitor behavior including page count, time on site, and exit intent to trigger survey invitations. It sets cookies to record whether a visitor has been invited, completed a survey, or should be excluded from future prompts via a loyalty timer. Survey responses capture satisfaction and task completion data.

How does ConsentStack manage ForeSee survey scripts?

ConsentStack detects ForeSee Results scripts and assigns them to the analytics category. Without analytics consent, ConsentStack blocks the behavioral monitoring and survey invitation scripts from loading. Once consent is granted, ForeSee can track behavior, trigger surveys, and set its invitation-tracking cookies.

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Manage consent for ForeSee Results

ConsentStack automatically detects and manages ForeSee Results trackers so your site stays compliant with global privacy regulations.

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