Exponea

Exponea

Collects real-time behavioral events, page views, and session data for customer journey analysis and segmentation. Enables personalized content delivery, product recommendations, and automated marketing workflows through the Bloomreach Engagement CDP (formerly Exponea).

Overview

Exponea (now Bloomreach Engagement) is a customer data platform (CDP) and marketing automation system. Its scripts collect real-time behavioral data from website visitors to build unified customer profiles, enable audience segmentation, and trigger personalized content delivery, product recommendations, and automated marketing campaigns based on observed behavior patterns.

What This Script Does

Exponea's JavaScript SDK performs extensive behavioral tracking:

  • Event tracking: Records every visitor interaction — page views, product views, add-to-cart events, purchases, search queries, content clicks, and custom events. Each event is enriched with timestamps, page URL, referrer, and session context.
  • User identification: Generates anonymous visitor IDs stored in first-party cookies. When a visitor identifies themselves (login, email submission), the anonymous profile is merged with the identified customer record in the CDP for complete journey reconstruction.
  • Product recommendations: Renders personalized product recommendation widgets based on the visitor's browsing and purchase history.
  • A/B testing: Manages experiment variant assignment and tracks conversion metrics per variant for optimization.
  • Cookies: Sets multiple first-party cookies for visitor identification, session tracking, and experiment assignment. Cookie persistence enables cross-session journey tracking and returning-visitor recognition.
  • Real-time data transmission: All behavioral events are transmitted in real time to Bloomreach's CDP infrastructure for immediate processing, segmentation, and campaign triggering.

Consent & Compliance

Exponea falls under the analytics/marketing consent category. The behavioral tracking serves analytics purposes, while the personalization, recommendations, and automated campaigns serve marketing purposes.

Under GDPR and ePrivacy, Exponea's scripts require explicit opt-in consent before loading. The persistent tracking cookies, behavioral profiling, and identity merging create detailed personal profiles constituting extensive personal data processing. Bloomreach acts as a data processor and provides GDPR-compliant data processing agreements.

Under CCPA/CPRA, the comprehensive behavioral data collection and customer profile building constitute processing personal information for marketing and advertising purposes.

Should You Block This Without Consent?

Yes. Exponea scripts set persistent tracking cookies, build detailed behavioral profiles, merge anonymous and identified user data, and trigger automated marketing campaigns. Block the Exponea SDK until the user grants marketing consent.

Is Exponea GDPR compliant?

Exponea typically loads analytics and marketing trackers, which are not strictly necessary for your site to work. Under the GDPR and the ePrivacy Directive, non-essential cookies and trackers must stay blocked until a visitor gives clear opt-in consent. So Exponea can be fully GDPR compliant, but only if your site holds its scripts until consent is granted and lets visitors decline just as easily. Compliance depends on how your site loads Exponea, not on Exponea itself.

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Consent Categories

Also Known As

exponeabloomreach engagementexponea cdpbloomreach exponeacustomer data platformexponea analytics

Industries

Banking Credit and LendingFinance

Tracked Domains (1)

exponea.comAnalytics

exponea.com is an analytics domain operated by Exponea, used to measure visits, sessions, and on-site behavior.

Frequently Asked Questions

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Manage consent for Exponea

ConsentStack automatically detects and manages Exponea trackers so your site stays compliant with global privacy regulations.