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SFBX

SFBX

Twilio's communication platform scripts appear when sites embed SMS, voice, or chat features built with Twilio APIs. The Twilio Client SDK handles real-time audio and messaging. No advertising or behavioral tracking is involved.

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Overview

SFBX operates as part of Twilio's communication platform, providing real-time messaging, voice, and chat capabilities embedded into websites. Sites use these scripts to power customer support chat, SMS verification, and voice calling features.

What This Script Does

The SFBX/Twilio Client SDK establishes WebSocket connections for real-time audio and messaging between the browser and Twilio's infrastructure. It handles microphone access for voice calls, renders chat interfaces, and manages session tokens for authenticated communication channels. The script sets session cookies to maintain active communication state. No advertising pixels, behavioral tracking, or audience profiling is involved.

Consent & Compliance

Consent category: Functional

SFBX/Twilio scripts provide communication functionality requested by the user (chat, voice, SMS). Under GDPR, these scripts serve a functional purpose and can operate under legitimate interest when the user initiates a communication action. The ePrivacy Directive permits cookies that are strictly necessary for a service explicitly requested by the user. No marketing data collection is involved.

Should You Block This Without Consent?

No. SFBX/Twilio scripts provide functional communication features with no advertising or tracking component. They can load without requiring marketing or analytics consent.

Is SFBX GDPR compliant?

SFBX's trackers are classified as essential (strictly necessary), so they are generally exempt from prior consent under the GDPR. You should still list them in your cookie policy and privacy notice so visitors know they are there.

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Consent Categories

Functional

Also Known As

SFBXsfbx.iosfbx cookiescommunication widget GDPRsfbx functional

Industries

Computers Electronics and TechnologyBusiness and Consumer ServicesProgramming and Developer SoftwareMarketing and Advertising

Tracked Domains (1)

SFBX's trackers are rarely seen, seen on a small share of the sites ConsentStack has scanned. Scan your own site to see which of these are firing before consent.

appconsent.ioConsent

appconsent.io is a consent domain operated by SFBX, used to manage cookie consent and preferences. Seen on a small share of scanned sites.

Cookies SFBX Sets (1)

appconsentEssential

SFBX AppConsent CMP consent state.

Frequently Asked Questions

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Manage consent for SFBX

ConsentStack automatically detects and manages SFBX trackers so your site stays compliant with global privacy regulations.

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