Inspectlet

Inspectlet

Website feedback and user testing platform used by UX researchers. The Inspectlet script records visitor sessions including mouse movements and clicks, and can trigger on-page surveys to collect qualitative feedback alongside behavioral data.

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Overview

Inspectlet is a website feedback and user testing platform used by UX researchers. It records visitor sessions and can trigger on-page surveys to collect qualitative feedback alongside behavioral data.

What This Script Does

  • Records full visitor sessions including mouse movements, clicks, scrolls, and keystrokes
  • Captures DOM snapshots to replay sessions as video-like recordings
  • Generates heatmaps from aggregated click and scroll data
  • Triggers on-page survey invitations based on behavioral rules (time on site, exit intent)
  • Sets persistent cookies to identify returning visitors across sessions
  • Transmits recorded session data to Inspectlet servers for storage and playback

Consent & Compliance

  • Consent category: Analytics / Functional
  • Applicable regulations: GDPR, ePrivacy Directive, CCPA
  • Opt-in required: Yes under GDPR/ePrivacy. Session recording captures granular behavioral data and sets tracking cookies.
  • Session recordings may inadvertently capture personal data entered into forms unless input masking is configured.
  • Survey responses constitute direct data collection from users.

Should You Block This Without Consent?

Yes. Session recording is highly intrusive, capturing detailed behavioral data including mouse movements, clicks, and potentially form inputs. This goes well beyond basic analytics and requires explicit consent. Ensure input masking is properly configured even after consent is granted to avoid capturing sensitive form data.

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Consent Categories

Analytics
Functional

Also Known As

Inspectletsession recordingheatmap toolmouse trackingUX survey toolvisitor recordingclick tracking

Industries

Programming and Developer SoftwareComputers Electronics and Technology

Tracked Domains (2)

inspectlet.comAnalytics
cdn.inspectlet.comAnalytics

Frequently Asked Questions

Does Inspectlet require explicit consent before recording?

Yes. Inspectlet is classified as analytics and functional but requires opt-in consent under GDPR and ePrivacy. Session recording captures granular behavioral data including mouse movements, clicks, and potentially form inputs — well beyond basic analytics.

What does Inspectlet capture during a session?

Inspectlet records full visitor sessions including mouse movements, clicks, scrolls, and keystrokes. DOM snapshots enable video-like session replay. The script also generates heatmaps from aggregated click data and can trigger on-page survey prompts based on behavioral rules.

How does ConsentStack manage Inspectlet session recordings?

ConsentStack blocks Inspectlet until analytics consent is granted. This prevents session recording from starting before the visitor has agreed. Once consent is recorded, ConsentStack releases the Inspectlet script and recordings begin from that point forward.

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Manage consent for Inspectlet

ConsentStack automatically detects and manages Inspectlet trackers so your site stays compliant with global privacy regulations.

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