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Inspectlet

Inspectlet

Website feedback and user testing platform used by UX researchers. The Inspectlet script records visitor sessions including mouse movements and clicks, and can trigger on-page surveys to collect qualitative feedback alongside behavioral data.

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Overview

Inspectlet is a website feedback and user testing platform used by UX researchers. It records visitor sessions and can trigger on-page surveys to collect qualitative feedback alongside behavioral data.

What This Script Does

  • Records full visitor sessions including mouse movements, clicks, scrolls, and keystrokes
  • Captures DOM snapshots to replay sessions as video-like recordings
  • Generates heatmaps from aggregated click and scroll data
  • Triggers on-page survey invitations based on behavioral rules (time on site, exit intent)
  • Sets persistent cookies to identify returning visitors across sessions
  • Transmits recorded session data to Inspectlet servers for storage and playback

Consent & Compliance

  • Consent category: Analytics / Functional
  • Applicable regulations: GDPR, ePrivacy Directive, CCPA
  • Opt-in required: Yes under GDPR/ePrivacy. Session recording captures granular behavioral data and sets tracking cookies.
  • Session recordings may inadvertently capture personal data entered into forms unless input masking is configured.
  • Survey responses constitute direct data collection from users.

Should You Block This Without Consent?

Yes. Session recording is highly intrusive, capturing detailed behavioral data including mouse movements, clicks, and potentially form inputs. This goes well beyond basic analytics and requires explicit consent. Ensure input masking is properly configured even after consent is granted to avoid capturing sensitive form data.

Is Inspectlet GDPR compliant?

Inspectlet typically loads analytics and functional trackers, which are not strictly necessary for your site to work. Under the GDPR and the ePrivacy Directive, non-essential cookies and trackers must stay blocked until a visitor gives clear opt-in consent. So Inspectlet can be fully GDPR compliant, but only if your site holds its scripts until consent is granted and lets visitors decline just as easily. Compliance depends on how your site loads Inspectlet, not on Inspectlet itself.

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Consent Categories

AnalyticsFunctional

Also Known As

Inspectletsession recordingheatmap toolmouse trackingUX survey toolvisitor recordingclick tracking

Industries

Programming and Developer SoftwareComputers Electronics and Technology

Tracked Domains (2)

inspectlet.comAnalytics

inspectlet.com is an analytics domain operated by Inspectlet, used to measure visits, sessions, and on-site behavior.

cdn.inspectlet.comAnalytics

cdn.inspectlet.com is an analytics domain operated by Inspectlet, used to measure visits, sessions, and on-site behavior.

Cookies Inspectlet Sets (1)

__insp_

Inspectlet session-replay tracking; suffix encodes counter, visitor ID, and session timestamps.

Frequently Asked Questions

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