Acuity Scheduling
Acuity Scheduling is an online appointment booking platform for service businesses including salons, therapists, and consultants. Scripts embed a booking widget on the host website where clients select services, providers, and available time slots. Appointment confirmations and reminders are managed by Acuity.
Overview
Acuity Scheduling is an online appointment booking platform designed for service businesses such as salons, therapists, consultants, and fitness studios. Websites embed the Acuity widget to let visitors browse availability and book appointments directly.
What This Script Does
The Acuity Scheduling script embeds an interactive booking calendar and form on the host website. Visitors can select a service, choose a provider, pick an available time slot, and submit their booking details. The widget communicates with Acuity's servers to check real-time availability and process the appointment. It may set cookies to track booking referral sources and conversion metrics for the business owner.
Consent & Compliance
Consent category: Functional
The booking widget's primary purpose is functional—it enables a specific service that the visitor actively requests. The appointment data collected (name, email, selected service) is necessary to complete the booking transaction. Under GDPR, processing data to fulfill a user-initiated service request can be covered by the contractual necessity or legitimate interest basis. However, any cookies used for referral tracking or analytics go beyond the strictly necessary scope.
Should You Block This Without Consent?
Conditional. The core booking functionality is functional and user-initiated. If the widget only loads when a user clicks to book, it can load without prior consent. If it loads automatically on page load and sets tracking cookies, block until functional consent is granted.
Is Acuity Scheduling GDPR compliant?
Acuity Scheduling typically loads functional trackers, which are not strictly necessary for your site to work. Under the GDPR and the ePrivacy Directive, non-essential cookies and trackers must stay blocked until a visitor gives clear opt-in consent. So Acuity Scheduling can be fully GDPR compliant, but only if your site holds its scripts until consent is granted and lets visitors decline just as easily. Compliance depends on how your site loads Acuity Scheduling, not on Acuity Scheduling itself.
Consent Categories
Also Known As
Industries
Tracked Domains (1)
app.acuityscheduling.comFunctionalapp.acuityscheduling.com is a functional domain operated by Acuity Scheduling, used to run site features like chat, video, embeds, and preferences.
Frequently Asked Questions
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Manage consent for Acuity Scheduling
ConsentStack automatically detects and manages Acuity Scheduling trackers so your site stays compliant with global privacy regulations.