Coveo

Coveo

Coveo is an AI-powered search and relevance platform used by enterprises for website search, knowledge bases, and ecommerce. Scripts connect the browser to Coveo's search API and capture query and click events to continuously improve ranking models. Deployed by technology, financial services, and retail companies to unify search across multiple content sources.

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Overview

Coveo is an AI-powered search and relevance platform used by enterprises for website search, knowledge bases, and e-commerce product discovery. It connects browser-side search interfaces to Coveo's cloud search API.

What This Script Does

The Coveo script renders a search interface on your site and sends search queries to Coveo's API. It captures query terms, click events, and result interactions to improve ranking models through machine learning. Usage analytics (what users search for, which results they click) are logged in Coveo's cloud. The script may set cookies or use local storage to maintain search session state.

Consent & Compliance

  • Consent Category: Functional
  • Applicable Regulations: GDPR, CCPA
  • Opt-In Required: Generally no, if used purely for site search functionality

When used strictly as a site search tool, Coveo serves a functional purpose. However, if Coveo's analytics features are enabled to build user profiles or track behavior across sessions, it moves into analytics territory.

Should You Block This Without Consent?

No. Coveo provides core site search functionality and is generally classified as functional. If you have enabled Coveo's usage analytics or personalization features that track users across sessions, consider gating those specific features behind analytics consent while keeping basic search available.

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Consent Categories

Functional

Also Known As

CoveoCoveo searchenterprise search platformAI searchCoveo analyticscoveo.com

Industries

Programming and Developer SoftwareComputers Electronics and Technology

Tracked Domains (2)

search.cloud.coveo.comFunctional
platform.cloud.coveo.comFunctional

Frequently Asked Questions

Does Coveo require consent before the search widget loads?

Generally no. Coveo serves a functional site search purpose and is classified as functional when used purely for search. If Coveo's personalization or cross-session analytics features are enabled, those specific features should be gated behind analytics consent while basic search remains available.

What does the Coveo script do on enterprise websites?

It connects a browser-side search interface to Coveo's cloud search API, captures query terms and result click events to improve ranking models, and logs usage analytics in Coveo's cloud. Cookies or local storage may be used to maintain search session state.

How does ConsentStack categorize Coveo for consent management?

ConsentStack classifies Coveo as a functional vendor, so basic site search loads without requiring prior consent. If your Coveo deployment includes cross-session user profiling or personalization, ConsentStack recommends gating those specific analytics features behind an analytics consent category.

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Manage consent for Coveo

ConsentStack automatically detects and manages Coveo trackers so your site stays compliant with global privacy regulations.

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