Coveo
Coveo is an AI-powered search and relevance platform used by enterprises for website search, knowledge bases, and ecommerce. Scripts connect the browser to Coveo's search API and capture query and click events to continuously improve ranking models. Deployed by technology, financial services, and retail companies to unify search across multiple content sources.
Overview
Coveo is an AI-powered search and relevance platform used by enterprises for website search, knowledge bases, and e-commerce product discovery. It connects browser-side search interfaces to Coveo's cloud search API.
What This Script Does
The Coveo script renders a search interface on your site and sends search queries to Coveo's API. It captures query terms, click events, and result interactions to improve ranking models through machine learning. Usage analytics (what users search for, which results they click) are logged in Coveo's cloud. The script may set cookies or use local storage to maintain search session state.
Consent & Compliance
- Consent Category: Functional
- Applicable Regulations: GDPR, CCPA
- Opt-In Required: Generally no, if used purely for site search functionality
When used strictly as a site search tool, Coveo serves a functional purpose. However, if Coveo's analytics features are enabled to build user profiles or track behavior across sessions, it moves into analytics territory.
Should You Block This Without Consent?
No. Coveo provides core site search functionality and is generally classified as functional. If you have enabled Coveo's usage analytics or personalization features that track users across sessions, consider gating those specific features behind analytics consent while keeping basic search available.
Is Coveo GDPR compliant?
Coveo typically loads functional trackers, which are not strictly necessary for your site to work. Under the GDPR and the ePrivacy Directive, non-essential cookies and trackers must stay blocked until a visitor gives clear opt-in consent. So Coveo can be fully GDPR compliant, but only if your site holds its scripts until consent is granted and lets visitors decline just as easily. Compliance depends on how your site loads Coveo, not on Coveo itself.
Consent Categories
Also Known As
Industries
Tracked Domains (2)
search.cloud.coveo.comFunctionalsearch.cloud.coveo.com is a functional domain operated by Coveo, used to run site features like chat, video, embeds, and preferences.
platform.cloud.coveo.comFunctionalplatform.cloud.coveo.com is a functional domain operated by Coveo, used to run site features like chat, video, embeds, and preferences.
Cookies Coveo Sets (1)
coveo_visitorIdCoveo anonymous visitor ID for search relevance and analytics.
Frequently Asked Questions
Related Vendors
Manage consent for Coveo
ConsentStack automatically detects and manages Coveo trackers so your site stays compliant with global privacy regulations.