Shopify Balance

Shopify Balance

Shopify Balance is Shopify's financial services product for merchants, offering business accounts and cards. When detected on storefronts, scripts handle payment processing integration and financial transaction flows. Sets secure session cookies for payment authentication and maintains encrypted transaction state during checkout and financial operations.

Overview

Shopify Balance is Shopify's integrated financial services product that provides merchants with business accounts, cards, and cash flow management tools. When its scripts are detected on a storefront, they relate to payment processing infrastructure and financial transaction handling. Shopify Balance operates as part of the core commerce platform rather than as a separate tracking or marketing tool.

What This Script Does

Shopify Balance scripts on the storefront side primarily handle payment processing integrations and secure transaction flows. They work within Shopify's checkout infrastructure to process payments through the merchant's Shopify Balance account.

Key cookies set:

  • _shopify_pay — stores payment session state for secure transaction processing. Session-scoped or short-lived.
  • checkout_session_token — maintains encrypted checkout session state during the payment flow. Session-scoped.
  • Standard Shopify session cookies (_shopify_s, cart, secure_customer_sig) are shared across the Shopify platform for session management.

Requests are made to Shopify's own payment infrastructure domains. No data is sent to third-party advertising or analytics services by Shopify Balance itself. The scripts handle financial transaction integrity — ensuring payment state is maintained during checkout, processing card transactions securely, and managing the merchant's payment acceptance flow.

Consent & Compliance

Shopify Balance is classified as essential. Its scripts and cookies are part of the payment processing infrastructure required for the storefront's core e-commerce function.

Under the GDPR, payment processing is covered by the "performance of a contract" lawful basis when the customer is actively completing a purchase. The session cookies used to maintain transaction state are necessary for the service the customer has requested.

The ePrivacy Directive exempts strictly necessary cookies from consent requirements. Payment session cookies and checkout state management cookies are essential for processing the transaction the customer has initiated and qualify for this exemption.

Under CCPA/CPRA, while payment processing involves personal information (payment details, billing address), this processing falls under the "performing services" business purpose exception and does not constitute a sale or sharing of personal information.

Should You Block This Without Consent?

No. Shopify Balance handles payment processing and financial transaction infrastructure essential to the storefront's checkout function. Blocking it would prevent customers from completing purchases. Its cookies qualify as strictly necessary.

Is Shopify Balance GDPR compliant?

Shopify Balance's trackers are classified as essential (strictly necessary), so they are generally exempt from prior consent under the GDPR. You should still list them in your cookie policy and privacy notice so visitors know they are there.

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Consent Categories

Also Known As

Shopify financial servicesShopify merchant bankingShopify paymentsShopify business account

Industries

Programming and Developer SoftwareComputers Electronics and Technology

Tracked Domains (1)

balance.shopify.comEssential

balance.shopify.com is an essential domain operated by Shopify Balance, used to keep the site working, including security, load balancing, and sessions.

Frequently Asked Questions

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Manage consent for Shopify Balance

ConsentStack automatically detects and manages Shopify Balance trackers so your site stays compliant with global privacy regulations.