Overview
Canny is a product feedback and feature request management tool used by SaaS companies. It helps product teams collect, organize, and prioritize user feedback through embedded boards and changelog widgets.
What This Script Does
The Canny script embeds feedback boards or changelog widgets on product sites and customer portals. Users can submit feature requests, vote on existing ideas, and leave comments. The widget displays roadmap status updates and recent product changes. User interactions (votes, comments, submissions) are stored in Canny's platform. The script may identify logged-in users to associate feedback with their accounts.
Consent & Compliance
Consent category: Functional
Canny provides a user-facing feedback function that is part of the product experience. The data collected (feature requests, votes, comments) is user-initiated and serves the product development process. Under GDPR, processing user-submitted feedback can be covered by legitimate interest for product improvement. Under ePrivacy, if no tracking cookies are set beyond session management for authenticated users, consent may not be required.
Should You Block This Without Consent?
No. Canny provides a functional feedback mechanism with user-initiated data collection. It can be loaded as a functional script without consent when embedded within an authenticated product experience.
Consent Categories
Also Known As
Industries
Tracked Domains (1)
canny.ioAnalyticsFrequently Asked Questions
Is cookie consent needed for Canny?
Yes, consent is recommended. Canny's feedback widget may identify logged-in users and store interaction data on external servers. Under GDPR, consent should be obtained since it processes user data beyond what is strictly necessary for page delivery. It falls under the functional category.
What kind of data does Canny collect on my site?
Canny's widget captures user votes, comments, and feature request submissions. It may link feedback to logged-in accounts using identity data from the host site. Interaction data and timestamps are stored on Canny's platform. It also loads roadmap and changelog content from Canny's servers.
How does ConsentStack manage Canny's scripts?
ConsentStack identifies Canny's feedback widget and assigns it to the functional category. When visitors accept functional cookies, the widget loads for feedback and voting. If consent is withheld, ConsentStack prevents the script from executing, blocking data transmission to Canny's servers.
Related Vendors
Manage consent for Canny
ConsentStack automatically detects and manages Canny trackers so your site stays compliant with global privacy regulations.