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Canny

Canny

Canny is a product feedback and roadmap management tool used by SaaS companies to collect and prioritize feature requests. Scripts embed feedback boards or changelog widgets on product sites and customer portals. User votes, comments, and roadmap status updates are stored in Canny and shared back with the community.

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Overview

Canny is a product feedback and feature request management tool used by SaaS companies. It helps product teams collect, organize, and prioritize user feedback through embedded boards and changelog widgets.

What This Script Does

The Canny script embeds feedback boards or changelog widgets on product sites and customer portals. Users can submit feature requests, vote on existing ideas, and leave comments. The widget displays roadmap status updates and recent product changes. User interactions (votes, comments, submissions) are stored in Canny's platform. The script may identify logged-in users to associate feedback with their accounts.

Consent & Compliance

Consent category: Functional

Canny provides a user-facing feedback function that is part of the product experience. The data collected (feature requests, votes, comments) is user-initiated and serves the product development process. Under GDPR, processing user-submitted feedback can be covered by legitimate interest for product improvement. Under ePrivacy, if no tracking cookies are set beyond session management for authenticated users, consent may not be required.

Should You Block This Without Consent?

No. Canny provides a functional feedback mechanism with user-initiated data collection. It can be loaded as a functional script without consent when embedded within an authenticated product experience.

Is Canny GDPR compliant?

Canny typically loads analytics and functional trackers, which are not strictly necessary for your site to work. Under the GDPR and the ePrivacy Directive, non-essential cookies and trackers must stay blocked until a visitor gives clear opt-in consent. So Canny can be fully GDPR compliant, but only if your site holds its scripts until consent is granted and lets visitors decline just as easily. Compliance depends on how your site loads Canny, not on Canny itself.

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Consent Categories

Functional

Also Known As

cannycanny.ioproduct feedback toolfeature votingchangelog widgetroadmap board

Industries

Computers Electronics and Technology

Tracked Domains (1)

canny.ioAnalytics

canny.io is an analytics domain operated by Canny, used to measure visits, sessions, and on-site behavior.

Frequently Asked Questions

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ConsentStack automatically detects and manages Canny trackers so your site stays compliant with global privacy regulations.

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